AvalonBay Communities, Inc. (AvalonBay), an equity REIT in the business of developing, redeveloping, acquiring and managing apartment communities, unveils a new concept in apartment living with the introduction of Kanso Twinbrook. Opening in Rockville, Maryland in November, the 238-unit apartment community is designed with self-serve technology and large apartment homes with modern finishes and features that provide comfort, convenience and easy access to customer service when needed.
Located at 12503 Ardennes Ave., just off of Rockville Pike and proximate to the Twinbrook metro, Kanso Twinbrook promises residents the ability to “Live simply, without sacrifice” by removing physical amenities and daily onsite staff. Customer service is offered virtually through AvalonBay’s call center, while maintenance support is scheduled a few times a week with emergency support also available. The investment and operating savings are passed along to residents, resulting in lower rent without compromising a luxury apartment home.
“Kanso Twinbrook is our company’s first fully-automated concept community that offers a digital resident experience with limited staff onsite. We understand that apartment communities must evolve as trends and demographics shift, and recognize that, even pre-COVID-19, there was a missing supply of more value-priced new apartment stock,” said Karen Hollinger, AvalonBay’s senior vice president, strategic initiatives. “The thoughtful and deliberate deployment of technology is what makes our first-ever Kanso community possible.”
Powered by technology and supported by strategic partnerships, AvalonBay has teamed up with industry-leading brands such as Google, Latch, Amazon and Boingo to provide Kanso Twinbrook residents with best-in-class features. Kanso Twinbrook is one of the first apartment communities to implement the recently announced Works with Latch partner program between Latch and Google. The program, LatchOS, enables owners and operators like AvalonBay to integrate smart devices into one platform. It also allows residents to manage their Google Nest products, making for a more seamless and connected home experience. Residents can also unlock their doors from their smartphones with Latch electronic locks.
Other amenities such as package delivery, internet access and service requests are also automated. Kanso Twinbrook features Amazon Hub Lockers with a self-service kiosk that allows residents to pick up their packages at a place and time that's convenient for them. The new community will also offer Amazon Key for Business, which streamlines Amazon deliveries to multi-unit residential buildings so residents can easily receive packages in the package room or locker, whether they're home or away, without the need to buzz drivers in. Residents can also opt into the community’s pre-installed Boingo Wi-Fi for immediate access to high-speed internet without a separate service appointment, additional equipment or another bill. Renters can pay their rent and submit maintenance requests online through the AvalonAccess web portal.
The resident experience is also supported by partnerships with Ikea, Goodspeed, ParkMobile, TF Living, Tide Cleaners, YouTube TV, WhipEV and others. In addition, residents receive discounted access to the pools and fitness centers at other nearby AvalonBay communities through the company’s new AVB Passport program.
Kanso Twinbrook offers studios, one, two and three-bedroom units with rental rates starting in the $1,300+ range. The average one-bedroom unit is more than 800 square feet with nine-foot ceilings and includes large well-equipped kitchens and apartment layouts suited to work from home. The spacious layouts feature higher-end, energy-saving components including LED lights, quartz stone countertops, stainless steel Whirlpool® appliances, Moen® fixtures, hard-surface flooring, large in-unit washer/dryer and walk-in closets. The building includes automated covered garage parking for direct-entry to each apartment floor; this parking also allows for easy automated guest parking.
Pre-leasing is available now for move-in later this month. Leasing is completed onsite in a self-serve showroom that is opening in November. For more information, visit www.kansotwinbrook.com
