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PrintWithMe, the leading self-service wireless printer amenity for the multifamily and retail industries, today announces a new partnership with JMG Realty, Inc. (JMG) to launch its printer technology across JMG’s nationwide portfolio of 85 luxury apartment communities, including approximately 30,000 apartment homes.
PrintWithMe is a self-service, wireless printer station that enables residents to print securely from any digital device. PrintWithMe is currently available at JMG communities in GA, FL, NJ, TX, NC, NY and MD with more launching throughout the first quarter of 2021. Through this partnership, residents at JMG communities will have access to shared PrintWithMe stations that are convenient, user friendly, and secure. All PrintWithMe printers are CCPA-compliant and use encryption and deletion technology to ensure resident privacy.
JMG is an Atlanta-based, fully disciplined real estate company, focusing on management, redevelopment, financial, and investment services for the multifamily industry. JMG’s portfolio includes communities throughout the Northeast, Mid-Atlantic, Southeast and Southwest.
“We launched PrintWithMe even before pandemic as we recognized the need for this type of amenity for our residents. People working and schooling from home need a reliable printer, scanner and copier, and we are proud to offer that to our residents,” said LuAnne Acton Ross, partner and executive vice president for JMG. “When you combine the positive resident impact with the cost savings for our properties and the reduced liability from our onsite teams who may have been helping residents by printing their private documents, it is simply a no-brainer.”
A November 2020 survey conducted by SatisFacts, Working From Apartments: What Residents Say They Need, indicated that apartment renters require technologies to ease the challenges of working from home. When asked which apartment amenities would best accommodate their current needs, 50% of respondents listed printing services – second only to faster internet options (54.5%).
Progressive companies like JMG have identified the growing and evolving needs of their residents, and taken steps to fulfill those resident requirements with sustainable solutions.
“Work from home, and potentially schooling from home, is here to stay,” said PrintWithMe Chief Revenue Officer, Joe Summers. “JMG is leading the charge of providing residents with amenities and services that are safe and secure to make working from home easier. Not only do residents appreciate the services, but JMG onsite team members are no longer burdened with managing printer supply, servicing the machines, or even being asked to print materials for residents. We are honored to be the printer tech of choice for JMG, and we look forward to our continued partnership.”
Printing the second most requested amenity for multifamily apartment residents
With the COVID-19 pandemic forcing millions of Americans to work from home, apartment renters are increasingly in need of printing services and they’re willing to pay for the convenience of having those capabilities in their communities, according to a recent survey of over 500 apartment renters. PrintWithMe, the leading self-service wireless printer tech, offers this amenity to apartment renters in 49 states.
The November 2020 survey conducted by SatisFacts, Working From Apartments: What Residents Say They Need, sought to gain a better understanding of renters’ remote working and distance learning requirements and preferences. When asked which apartment amenities would best accommodate their current needs, 50% of respondents listed printing services – second only to faster internet options (54.5%). On an overall value scale, respondents rated faster internet service and printer/copier/scanner services almost equally.
“It is always important for apartment operators to stay up to date on resident sentiment, but especially when we see such a dramatic shift in resident needs and priorities, as we have during the pandemic,” said Lia Nichole Smith, Vice President of Education and Performance at ApartmentRatings and SatisFacts. “Residents’ needs aren’t the same as they were 10 months ago, especially for those who are now working or schooling from home. It’s vital for operators to reach out to learn what those current needs are, and reassess what they’re doing to accommodate residents.”
PrintWithMe Founder and CEO Jonathan Treble said renters are leaning heavily on their apartment communities to make working and schooling from home feasible.
“We’re seeing a transition in renter preferences, away from design and space and toward function and convenience,” Treble said. “Apartment residents who now find themselves working or studying from home still require the equipment and capabilities that were previously provided at their workplace or educational institution. It’s not surprising to see internet strength and printing capabilities top their list of necessities because those are the technologies that employees and students utilize on a regular basis.”
In fact. 51.8% of survey respondents said that their printing needs have increased or held steady in 2020, despite moving to at-home settings for work or school. The survey showed that 57.4% of residents print more than 10 pages each month, and another 47.1% said they would use a community printer often or daily, if it was available, compared to only 12% who said they would use a coworking space on a daily basis.
“The survey certainly reflects what we’re seeing at the property level,” said LuAnne Acton-Ross, partner and executive vice president for JMG Realty. “Residents feel better about working from the comfort and safety of their own homes, rather than a shared amenity, but they still have a need for a reliable printer, scanner and copier. We have seen a dramatic increase in our printer usage since the start of the pandemic, and with more of our residents planning to continue working from home post-pandemic, we expect that the trend is here to stay.”
Property management companies are quickly realizing that a paperless business model isn’t feasible for either their teams or their residents. Fortunately for operators who are thinking long term, renters are also agreeable to paying for the amenities that allow them to work or conduct coursework from home.
Faster internet service (49%) was the top amenity that survey respondents were willing to pay for. Coming in second, at 40.8%, was wireless self-service printing, copying and scanning. Conversely, only 13.9% of respondents indicated that they would pay for more coworking spaces.